Huang Guangyao, Lei Haike, Yang Liu, Ma Zhe, Zhang Wei, Wang Enwen, Liu Jiaxin, Wang Xiaojuan, Lu Zhuo
Objective To establish a "double-cycle" closed-loop management system involving both the "large cycle" of overall management and the "small cycle" of individual case management for medical quality and safety adverse events in public hospitals, aiming to provide theoretical and practical references for superior departments and similar hospitals. Methods Based on analytic methods of SWOT(strengths, weaknesses, opportunities, and threats) analysis, questionnaire surveys, and comparative analysis, and the PDCA (Plan, Do, Check, Act) theory, a "double-cycle" closed-loop management system for medical quality and safety adverse events in public hospitals was established, and its implementation effect was evaluated. Results After the establishment of the "double-cycle" closed-loop management system, the incidence rate of adverse events (reported incidence rate) increased from 1.12% to 1.87%. There were significant improvements in the knowledge of adverse events, willingness to report adverse events, and satisfaction with the "double-cycle" closed-loop management system for adverse events (P<0.05). Conclusion Based on the "double-cycle" approach, the "double-cycle" closed-loop management system for medical quality and safety adverse events in public hospitals establishes effective operation, analysis, and feedback mechanisms, which can promptly identify and address potential risks and issues in the medical process, and significantly improve the level of medical quality and safety.